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Tracking

Tracking behaviour for customer intelligence

Campaign Commander™ operates 24/7 gathering behavioural information from your customers and updating their profiles for ever-improved personalisation and targeting. The system is powered by real-time tracking technology to report campaign open rates, click through rates, unsubscribe rates, bounce rates, conversion rates, sales and profitability.

The tracking and monitoring tools in Campaign Commander™ allow you to measure the behaviour of your target groups as soon as they receive the campaign so you can understand and react to what works and what doesn't work-on the fly.

Behavioural tracking and analysis - Click to enlarge screenshot

Campaign Commander™ automatically updates your customer profiles with tracking information so you can build up a goldmine of customer data for analytics, segmentation and targeting.

Campaign Commander™ also ensures the automated management of un-subscribers and complaints.